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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarah Better

Sarah Better

September 2, 2025

5  out of  5
rating by Sarah Better
"Dave was excellent to work with! I had a very good experience getting new auto insurance and I highly recommend. The service was great and Dave made it easy to understand! I look forward to continuing to use State Farm!"
We responded:
"Hi Sarah! Thank you for taking the time to share your thoughts on your switch to my State Farm Agency. Dave is great to work with! We’re happy to help with your auto insurance and l am looking forward to working with you. Kelly "
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Dawn Ramsey

August 29, 2025

5  out of  5
rating by Dawn Ramsey
"Dom was amazing!!! I was with a company that was not meeting my needs!! I did a query and luckily found Dom! He was very easy to work with. He was able to get my entire policy changed in less than 30 min. I’m n addition, I was actually sincerely thanked for my business. He actually sent me an email just checking in!! I am so glad I made this move to DOM and State Farm. I have already made 2 referrals. Not only did I receive exemplary service but am paying 100$ per month less for more coverage! Dom you are amazing… my sincerely thanks!!"
We responded:
"Hi Dawn, thank you for your terrific review! Switching auto insurance can seem overwhelming and Domenic on the team is great to work with! We are grateful to have your auto insurance with us! Kelly"
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Kelly Moore

August 21, 2025

5  out of  5
rating by Kelly Moore
"Shayna was very helpful in my search for insurance for my business. I would highly recommend anyone searching for an insurance agent, reach out to Shayna. She is knowledgeable and gets the job done, all with a customer-service mindset! Thank you!"
We responded:
"Hi Kelly, thank you for your review. Shayna is great to work with. 😊We look forward to continuing to provide you with great service. For your auto insurance. If there is anything else we can do for your insurance needs, just let us know! 🚗"
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Yamileth González

August 11, 2025

5  out of  5
rating by Yamileth González
"The service was excellent. Shayna gave me a 10/10 service. She helped me get the best insurance for my car and the best price. She was also very patient and kind to me, even when I was hesitant or had problems. She was always patient and understanding! 1000% recommended!"
We responded:
"Thank you, Yamileth, for the recommendation! I am looking forward to working with you and agree - Shayna is terrific. We value our relationships and the trust our policyholders have in our team to provide you with information on car coverage so you can make a decision right for you! "
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Brittany Abad

August 8, 2025

5  out of  5
rating by Brittany Abad
"I was almost clueless going into the process of getting renters & auto insurance. Domenic was super helpful and explained everything in a way that was easy to understand and made me feel confident in my decisions. Thank you, guys! Happy to be a State Farm customer :)"
We responded:
"Hi Brittany, thank you for your candid review! That's what we strive to do - explain your coverages and set you up so that you are protected with auto and renters' insurance. Looking forward to working with you. Kelly "
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Felix Javier

August 8, 2025

5  out of  5
rating by Felix Javier
"Very proffesional service, and great rates very pleased with the overall service"
We responded:
"Hi Felix, thank you for taking the time to share your thoughts! I'm glad to know you’re satisfied with the service and that we were able to protect not only your car but your family too with life insurance. Getting that all for a lower price than what you were paying is a bonus!! Kelly"
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P F

August 4, 2025

5  out of  5
rating by P F
"I have to start by saying thank you Kelly Paster. Ya’ll have been so easy-going great help, and stay on top of things. I feel comfortable and Grateful to have you and your team, shout out to Domenic. (Kelly this man Needs a Raise) ;) Thank Ya’ll, Phillip M. Freeland"
We responded:
"Hi Phillip, you are so very welcome! Thank you for making the switch to my State Farm Agency. My team and I are looking forward to working with you! Kelly"
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Darlene Vaughan

July 28, 2025

5  out of  5
rating by Darlene Vaughan
"This Company will make sure that you are taken very good care of and has been my Company for quite a few years. I recommend them to anyone seeking a professional insurance company 👌 👍 😉"
We responded:
"Hi Darlene! Thank you! It's been a pleasure to service your auto insurance over the years. Thank you for being a good customer. If there is anything else we can do, let us know! Kelly"
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Giuliana D'Orazio

July 23, 2025

5  out of  5
rating by Giuliana D'Orazio
"Domenic was amazing! I was nervous doing this on my own for the first time, but he explained everything clearly and made the whole process feel simple and stress free. Such a great experience and I highly recommend!"
We responded:
"Hi Giuliana, thank you for the positive feedback on your experience with your car insurance! We look forward to continuing to provide you with great service and discussion around your future needs. Kelly"
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Jane Marie

July 7, 2025

5  out of  5
rating by Jane Marie
"5+ stars for Kelly and her team. A shout out to Dave who was very thorough explaining the car insurances. Dave made it so easy to understand, and went over everything! Much appreciated the kindness and ease. Would recommend 100%"
We responded:
"Thank you, Janie! It's good to hear the process to switch your auto and renters' insurance was easy. Dave is good at explaining coverages and making customers feel welcome. You can expect that from everyone in the office. Looking forward to working with you! Kelly"
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Bronwen Sherman

July 3, 2025

5  out of  5
rating by Bronwen Sherman
"Domenic from State Farm was wonderful! Had clear communication, great customer service and very helpful when going over all of the different coverage plans available."
We responded:
"Hi Bronwen, thank you for your five-star google review. I'm glad you found our service to be great! My team and I strive to explain auto insurance coverage so you can choose the right coverage for you. Welcome aboard! Kelly"
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John Nitterour

July 1, 2025

5  out of  5
rating by John Nitterour
"Domenic was very kind and informative and made the usual confusing insurance process easy. I got a better deal on auto insurance and coverage on things that matter most to me. Thank you!"
We responded:
"Insurance jargon can be confusing! We strive to explain your coverage and how to better protect you and your car during our quoting process. I'm a delighted to know you had a great experience with our team member Domenic. We are here to help! Kelly"
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Elroe Belay

June 25, 2025

5  out of  5
rating by Elroe Belay
"Nice and understanding"
We responded:
"Hi Elroe, thank you! It's always great to be able to help existing customers with their insurance needs. Congratulations on getting your life insurance through State Farm. Kelly"
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Sarah Oestreich

June 25, 2025

5  out of  5
rating by Sarah Oestreich
"Always helpful and prompt. They send documents over electronically & make signing documents easy as well as access to change any info quickly. Kelly has been my insurance agent for over 10 years & they get me the cheapest quotes with outstanding service. I recommend to anyone looking for affordable insurance. As an added bonus, she always sends holiday & birthday cards, which I've grown to look forward to! Maybe silly to say, but her office is personable & makes that little added difference from other insurance companies. I look forward to continuing service with her office."
We responded:
"You are a pleasure to work with too, Sarah! Thank you for taking the time to share your thoughts. I'm glad to know how satisfied you are with the service at my State Farm office. If you ever have any questions or need additional assistance, reach out! Kelly"
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Lisa Fritts

May 29, 2025

5  out of  5
rating by Lisa Fritts
"They were very responsive and helpful. They made signing up for auto and renters insurance. Super easy! Very nice & professional"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Garrett Westphal

Garrett Westphal

May 13, 2025

5  out of  5
rating by Garrett Westphal
"Domenic was very nice and made things very quick and easy for me. Kelly followed up and went over everything and welcomed me. It is nice to have attentive and caring people who explain all the options thoroughly and let you make your decisions without pushing anything. So far been a great experience!"
We responded:
"Hi Garrett! It's so nice to read your review. We love helping people with their auto insurance and saving for the future. If there is anything else we can do to help, please let us know! Kelly"
Profile photo of Barbara Howe

Barbara Howe

May 9, 2025

5  out of  5
rating by Barbara Howe
"Kelly Paster and everyone at her office always goes above and beyond. They take the time to thoroughly explain everything and answer any questions I have. It is also very rare these days that a business remembers who you are and gives you exceptional service. If you want an agent who you can trust.. look no further!"
We responded:
"Hi Barb, thank you so much for that review. We strive to deliver personalized service for your auto and home insurance and claims. It's a privilege getting to know our customers and we value your business. I know you have choices - thank you for choosing us! Kelly "
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Margaret Kirkpatrick

May 8, 2025

5  out of  5
rating by Margaret Kirkpatrick
"I had a very thorough and detailed discussion with my agent at State Farm. Shayna always was clear about what products I was interested in before buying it. I was dealing with quite a bit of stress at the time, and she would touch back on a different day for further discussion. I wish more things in life were as easy and well put together as Kelly Pasteurs office in State Farm. You won't be disappointed!"
We responded:
"Hi Peggy, thank you for that great review of your experience when you switched your auto and renters' insurance to my State Farm Agency. I enjoyed speaking with you and Shayna is really great to work with. Kelly "
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Jimmy Tran

May 6, 2025

5  out of  5
rating by Jimmy Tran
"I've been with Kelly Paster's team for a few years now and I truly appreciate how much they take care of me. Especially Domenic! There have been times where I needed something done and they stayed on after their business hours to make sure I was taken care of. Always appreciate how they try their best to make sure we're covering any savings possible. Would rate them 6/5 if I could! Appreciate you guys so much"
We responded:
"Hi Jimmy, thank you for reviewing our State Farm office! We’re thrilled to know that over the years you've received a consistent positive experience with us regarding your auto and renter insurance needs. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Kelly"
Profile photo of Eileen O'malley

Eileen O'malley

May 3, 2025

5  out of  5
rating by Eileen O'malley
"Great experience with State farm. Agent and associates very knowledgeable, cared about my insurance needs and budget constraints."
We responded:
"Thank you, Eileen! It was great speaking with you about your auto, home and liability coverage. It's good to know you had a great experience with our State Farm office. We are here to help! Kelly"
Profile photo of Dani Tucholke

Dani Tucholke

April 25, 2025

5  out of  5
rating by Dani Tucholke
"Shayna was amazing! Her follow up and attentiveness in getting me an insurance policy was unmatched by any other agent I had spoken with. In addition to that, the rate she gave me on both my car policy AND my business policy are SIGNIFICANTLY less than both of my old policy’s together. Excellent experience!"
We responded:
"Dani, thank you for taking the time to share your thoughts about switching your insurance! Making sure your insurance coverage and pricing are right is really important - especially for business owner's insurance. Shayna is great to work with. If you ever have any questions or need assistance, we’re here to help! Kelly "
Profile photo of Joseph Robinson

Joseph Robinson

April 18, 2025

5  out of  5
rating by Joseph Robinson
"First time signing up for insurance and the representative Shayna explained everything well and it made the process easy and make sense to me!"
We responded:
"Welcome Joseph. Thank you for writing about your auto insurance experience signing up with Shayna. We are committed to providing an easy transition and explaining the coverage on your car. We look forward to continuing to provide you with great auto service! Kelly"
Profile photo of Eduardo Lopez

Eduardo Lopez

April 13, 2025

5  out of  5
rating by Eduardo Lopez
"Excellent service and communication"
We responded:
"Hi Eduardo! Thank you for your review. When it comes to your car insurance, keeping you informed is important to us too. Thank you for your review of our customer service. We are here to help! Kelly"
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Amanda Forcillo

April 8, 2025

5  out of  5
rating by Amanda Forcillo
"I just must say Dominic was a great help super knowledgeable and professional. made everything easy highly recommend"
We responded:
"Hi Amanda, thank you for your 5 Star Review on Google. Domenic is great to work with and the team is looking forward to working with you on your auto insurance and future needs. My State Farm team and I are happy to be your good neighbor! Kelly"
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Lawrence Perry

April 4, 2025

5  out of  5
rating by Lawrence Perry
"Excellent"
We responded:
"Hi Larry, thank you for your review! Shayna is great to work with and it's good knowing we have an insurance policy that fit your needs. We look forward to continuing to support you. Kelly"