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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barbara Howe

Barbara Howe

May 9, 2025

5  out of  5
rating by Barbara Howe
"Kelly Paster and everyone at her office always goes above and beyond. They take the time to thoroughly explain everything and answer any questions I have. It is also very rare these days that a business remembers who you are and gives you exceptional service. If you want an agent who you can trust.. look no further!"
We responded:
"Hi Barb, thank you so much for that review. We strive to deliver personalized service for your auto and home insurance and claims. It's a privilege getting to know our customers and we value your business. I know you have choices - thank you for choosing us! Kelly "
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Margaret Kirkpatrick

May 8, 2025

5  out of  5
rating by Margaret Kirkpatrick
"I had a very thorough and detailed discussion with my agent at State Farm. Shayna always was clear about what products I was interested in before buying it. I was dealing with quite a bit of stress at the time, and she would touch back on a different day for further discussion. I wish more things in life were as easy and well put together as Kelly Pasteurs office in State Farm. You won't be disappointed!"
We responded:
"Hi Peggy, thank you for that great review of your experience when you switched your auto and renters' insurance to my State Farm Agency. I enjoyed speaking with you and Shayna is really great to work with. Kelly "
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Jimmy Tran

May 6, 2025

5  out of  5
rating by Jimmy Tran
"I've been with Kelly Paster's team for a few years now and I truly appreciate how much they take care of me. Especially Domenic! There have been times where I needed something done and they stayed on after their business hours to make sure I was taken care of. Always appreciate how they try their best to make sure we're covering any savings possible. Would rate them 6/5 if I could! Appreciate you guys so much"
We responded:
"Hi Jimmy, thank you for reviewing our State Farm office! We’re thrilled to know that over the years you've received a consistent positive experience with us regarding your auto and renter insurance needs. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Kelly"
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Eileen O'malley

May 3, 2025

5  out of  5
rating by Eileen O'malley
"Great experience with State farm. Agent and associates very knowledgeable, cared about my insurance needs and budget constraints."
We responded:
"Thank you, Eileen! It was great speaking with you about your auto, home and liability coverage. It's good to know you had a great experience with our State Farm office. We are here to help! Kelly"
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Dani Tucholke

April 25, 2025

5  out of  5
rating by Dani Tucholke
"Shayna was amazing! Her follow up and attentiveness in getting me an insurance policy was unmatched by any other agent I had spoken with. In addition to that, the rate she gave me on both my car policy AND my business policy are SIGNIFICANTLY less than both of my old policy’s together. Excellent experience!"
We responded:
"Dani, thank you for taking the time to share your thoughts about switching your insurance! Making sure your insurance coverage and pricing are right is really important - especially for business owner's insurance. Shayna is great to work with. If you ever have any questions or need assistance, we’re here to help! Kelly "
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Joseph Robinson

April 18, 2025

5  out of  5
rating by Joseph Robinson
"First time signing up for insurance and the representative Shayna explained everything well and it made the process easy and make sense to me!"
We responded:
"Welcome Joseph. Thank you for writing about your auto insurance experience signing up with Shayna. We are committed to providing an easy transition and explaining the coverage on your car. We look forward to continuing to provide you with great auto service! Kelly"
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Eduardo Lopez

April 13, 2025

5  out of  5
rating by Eduardo Lopez
"Excellent service and communication"
We responded:
"Hi Eduardo! Thank you for your review. When it comes to your car insurance, keeping you informed is important to us too. Thank you for your review of our customer service. We are here to help! Kelly"
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Amanda Forcillo

April 8, 2025

5  out of  5
rating by Amanda Forcillo
"I just must say Dominic was a great help super knowledgeable and professional. made everything easy highly recommend"
We responded:
"Hi Amanda, thank you for your 5 Star Review on Google. Domenic is great to work with and the team is looking forward to working with you on your auto insurance and future needs. My State Farm team and I are happy to be your good neighbor! Kelly"
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Lawrence Perry

April 4, 2025

5  out of  5
rating by Lawrence Perry
"Excellent"
We responded:
"Hi Larry, thank you for your review! Shayna is great to work with and it's good knowing we have an insurance policy that fit your needs. We look forward to continuing to support you. Kelly"
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John Dellaquila

March 14, 2025

5  out of  5
rating by John Dellaquila
"Shayna was extremely helpful in the process of switching over from Allstate to State farm. It was a pleasure speaking with her, getting the policy that i wanted."
We responded:
"Hi John, I'm glad you got the policy you wanted! We listen to your needs and explain the auto insurance coverage so you can choose what's right for you. Shayna is great to work with, thank you for becoming one of our customers. Kelly "
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Cesi Merejo

March 13, 2025

5  out of  5
rating by Cesi Merejo
"Looking for car insurance can be overwhelming for some people however Shayna Wright made it extremely easy from the beginning, this young lady did her homework before she spoke to me over the phone she new more about my previous car insurance than I did. Shayna Whright is on top of her game and she knows how to do it. Shayna is very professional, smart, the best of all, she listen to your concerns and she takes care of it. I would be more than happy to tell the world Shayna Wright is the right and best person to work with. Thank you Shayna."
We responded:
"Hi Cesi, thank you for your terrific review of Shayna. We strive to make the switch to our office easy and we pride ourselves on making sure you understand your auto coverage. We are looking forward to working with you. Kelly "
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Monica Kistler

March 5, 2025

5  out of  5
rating by Monica Kistler
"Kelly is fantastic! I have had insurance with State Farm through Kelly for years and she has provided not only great service, but she also genuinely cares."
We responded:
"Hi Monica! Thank you for your review. It's always a pleasure working with you on your insurance needs. Kelly"
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Shawn Farrell

March 3, 2025

5  out of  5
rating by Shawn Farrell
"Thank you so much for always picking up the phone Or getting right back to me, I’ve had the year from hell with my car issues. You made dealing with the dealership So much easier for me!!!"
We responded:
"Shawn, we strive to do our best and believe that talking to someone about your insurance is important! Thank you for your business and we look forward to working with you. Kelly "
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Cameron Gray

February 25, 2025

5  out of  5
rating by Cameron Gray
"Awesome experience all around!! Domenic and Kelly were awesome to deal with. Only an out of state move promoted me to switch but if I’m back in the area, Kelly Paster’s office is the first call I’m making! 10/10"
We responded:
"Hi Cameron, thank you for taking the time to share your thoughts about your experience! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Kelly"
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Ian Barwick

February 24, 2025

5  out of  5
rating by Ian Barwick
"Jake from State Farm? I think there needs to be a recast. In my opinion, it's 100% "Domenic" from State Farm. From day 1 working with Domenic he was able to find me a plan for multiple vehicles, home and great umbrella coverage for way less than my previous insurance company. Even with new teenagers on our policy, my wife and I are blown away at the low cost compared to others. Domenic walked us through every step to find the best savings and there could not be a better person to listen and understand your concerns and guide you to the absolute best plan for your needs. It’s now been over a year and Its great to know whenever I have a question, I can call Domenic and he is willing and able to give me the perfect answer to any question I have. I am now dealing with a complete loss of one of my vehicles, and as usual, “Domenic from State Farm” is there helping me every step of the way yet again. Domenic – sorry for bothering you with so many questions, but I truly appreciate the time and effort you give to us with no hesitation!"
We responded:
"Hi Ian, I am thankful for your feedback! It’s our pleasure to assist you and I'm glad you're sharing your experience. Domenic is great to work with in the office. We look forward to working with you and your family on your insurance needs. Kelly "
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Ruth Hubbard

February 20, 2025

5  out of  5
rating by Ruth Hubbard
"I have been a customer for five or more years. I always feel welcome to call with questions and to ask for help. The response is quick and friendly and no recorded messages. Always a person answers in just a few rings. I feel like I am calling a friend"
We responded:
"Hi Ruth, thank you for your google review! We really connect with customers like you and are so thankful that you chose to do business with us. We are here to answer any questions about your cars, home and liability protection. Kelly"
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Robert Healy

February 6, 2025

5  out of  5
rating by Robert Healy
"Fast and easy process after deer ran into my car. Never had a claim before so first experience was outstanding but I hope I have no more!"
We responded:
"Hi Rob, Thank you for the review. I am really glad to hear about your claim experience. We strive to make it a smooth as possible for our clients. Kelly"
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vivian perna

February 6, 2025

5  out of  5
rating by vivian perna
"Dominic at State Farm provided exemplary service. Answer all questions and was great with follow through, which is unheard of today. Glad to be doing business with them."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Kelly"
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Donna Diskin

January 29, 2025

5  out of  5
rating by Donna Diskin
"Kelly and her staff are knowledgeable, pleasant, and respectful. Today, Dan was very helpful and answered and directed me to the correct conclusion. Thank you Dan …"
We responded:
"Thank you, Donna. I really enjoy hearing about my team and the good job they are doing! We look forward to continuing to provide you with great service. Don't hesitate to call if you need anything. Kelly"
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Samuel white

November 19, 2024

5  out of  5
rating by Samuel white
"Her staff was helpful, timely and patient and answered all of my questions"
We responded:
"Hi Sam, thank you! My team is fully licensed and able to help you with your insurance needs. We look forward to working with you! Kelly"
Profile photo of Christina Chastain

Christina Chastain

November 15, 2024

5  out of  5
rating by Christina Chastain
"It was so nice to do business with Domenick. He wasn’t pushy, didn’t call or text me too much. He gave me the information I asked for in a timely manner and then followed up once to see if I had any further questions. It was an easy experience! Found discounts for our family and made it very simple to decide to go with them for our car and renters insurance. I highly recommend this company and especially this office!"
We responded:
"Hi Christina, thank you for your great feedback. I will let Domenic know to keep up the good work! I appreciate you bundling your car and renters' insurance with my Agency. That's the best way to take advantage of our bundled discount. I look forward to meeting you soon. Kelly"
Profile photo of Nicole Whitney

Nicole Whitney

November 11, 2024

5  out of  5
rating by Nicole Whitney
"Domenic was very helpful and helped me get the best deal for my car insurance. I appreciated him working with me and listening to my bad jokes."
We responded:
"Hi Nicole, thank you for the positive feedback. I'll be sure to commend Domenic on a great job. I'm impressed by your decision to purchase auto and life insurance with my Agency and look forward to working with you. Kelly"
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kevin

November 4, 2024

5  out of  5
rating by kevin
"Recently just added a new policy. Get it done in minutes. Professional and super efficiently. Truly outstanding experience."
We responded:
"Thank you for taking the time to share your thoughts and welcome to my Agency with State Farm. I'm glad to know you’re satisfied with the speed and service for your car insurance policy. If you ever have any questions or need assistance, we’re here to help! Kelly"
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Neal ngoldst64@comcast.net

October 19, 2024

5  out of  5
rating by Neal ngoldst64@comcast.net
"I needed to switch my account to another vehicle. The process was quick and easy. Thank you Dominic and Kelly."
We responded:
"Thank you for your wonderful review! I'm glad to hear that switching your car insurance to another vehicle was quick and easy. Our team is dedicated to providing seamless service to ensure your car insurance needs are met efficiently. If you have any further questions or need assistance, feel free to reach out. Safe driving! – Kelly"
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Alyssa Matlock

October 14, 2024

5  out of  5
rating by Alyssa Matlock
"I switched to State Farm almost a year ago and was pleased to have saved over $60 from what I was paying with Root. At the time a gentleman named Jarrett signed me up and was super helpful and patient with all my questions. A couple of months later Kelly herself personally called me to get to know me better; I liked the personal aspect of it especially since I don’t live close to the office at all. I have never had any issues so far with my policies and I’m super grateful!"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that you made the switch to State Farm and are enjoying significant savings on your car insurance. It’s great to know that my reaching out made a positive impact, especially considering the distance to our office. We strive to provide excellent service and support for all our clients, and we’re grateful for your trust in us. If you ever have any questions or need assistance in the future, don’t hesitate to reach out. Here's to many more years of coverage with us! Kelly"